Terms of Service
Last Updated: 12/7/2025
Welcome to VTL Nutrition. By accessing our website or making a purchase, you agree to the following Terms of Service. Please read them carefully before using our site.
1. Acceptance of Terms
By visiting our website, placing an order, or interacting with any part of our store, you agree to be bound by these Terms of Service, our Privacy Policy, and all policies posted on our site.
If you do not agree, you may not use our website or purchase our products.
2. Online Store Terms
You agree not to use our products for any unlawful or unauthorized purpose.
You also agree not to violate any laws in your jurisdiction while using the website.
You must not transmit any harmful code, viruses, malware, or disruptive elements through the site.
A breach of these terms will result in immediate termination of your access.
3. Product Information
We aim to provide accurate descriptions, images, and details for all VTL Nutrition products. However, we do not guarantee that all information on the site is error-free, complete, or current.
We reserve the right to update, modify, or discontinue products at any time without notice.
4. Pricing & Billing
All prices listed on our site are in U.S. dollars.
We reserve the right to:
- Modify pricing at any time
- Correct pricing errors
- Refuse or cancel orders if billing information cannot be verified
If we are unable to process your payment, your order may be canceled.
5. Order Acceptance & Limitations
We may refuse, limit, or cancel any order for reasons including:
- Suspected fraud
- Incorrect billing information
- Misuse of discount codes
- High-risk transactions
- Order quantities that appear to be for resale
If your order is canceled, we will notify you using the email provided.
6. Shipping
By placing an order, you acknowledge and agree to our Shipping Policy, which outlines:
- Processing times
- Delivery estimates
- Lost or stolen package procedures
- Customer responsibilities for accurate address information
All shipments currently occur within the United States only.
7. Returns & Refunds
By purchasing from VTL Nutrition, you acknowledge that:
-
All sales are final
- We do not accept returns or exchanges
- We do not offer refunds under any circumstance
For issues such as damage or incorrect items, please refer to our Return & Refund Policy.
8. Optional Customer Accounts
Customer accounts may become available in the future. If enabled, account creation will be voluntary and data will be stored securely through Shopify according to our Privacy Policy.
9. Third-Party Tools & Services
We use trusted third-party services—including Shopify, Meta Pixel, and Google Analytics—to operate our store and analyze website usage.
By using our site, you acknowledge that these third parties may collect or process data as described in our Privacy Policy.
We are not responsible for the practices of third-party services outside our control.
10. Prohibited Uses
You may not use our site:
- For unlawful purposes
- To collect or track personal information of others
- To upload malicious code
- To interfere with website functionality
- To bypass or compromise security features
Violation of these rules may result in denied service.
11. Intellectual Property
All content on this website—including product formulas, branding, logos, graphics, text, and images—is the intellectual property of VTL Nutrition.
You may not copy, reproduce, distribute, or exploit any content without written permission from us.
12. Limitation of Liability
VTL Nutrition is not liable for any:
- Direct, indirect, incidental, or consequential damages
- Losses arising from website use
- Delays in shipping
- Third-party errors or service interruptions
Our products are sold “as is” without warranties beyond what is required by law.
13. Indemnification
You agree to indemnify and hold harmless VTL Nutrition and its affiliates from any claims arising from your breach of these Terms or misuse of our products or website.
14. Changes to These Terms
We may update or modify these Terms of Service at any time.
Changes will be posted on this page with an updated revision date.
Your continued use of the website indicates acceptance of the revised terms.
15. Contact Information
If you have questions about these Terms, please contact us at: